RAFAELA™ Patient Classification System
In health-care service delivery, results depend on the efficiency and quality of resources. Higher efficiency and less variability increase the availability and quality of services and reduce production costs.
Successful, customer-driven and productive nursing care is based on correct allocation of nursing staff resources. For assignment of nursing staff to the right place at the right time, reliable information management system is needed in order to measure patients’ individual need for care and the input of nursing care.
The RAFAELA™ patient classification system is – above all – a management methodology and tool, which can be integrated to the organisation’s overall management system. It provides an efficient platform for sufficient staff resourcing. It aids in allocation of resources in accordance with patients' need for care. And in addition, the system provides information on patients' needs for nursing care and enables analyses of the quality, productivity, and costs of operating processes. The information produced by the system can be used throughout the organisation, from unit level analysis to the highest-level extensive strategic planning.
Contact information
Manager Anne Kanerva, firstname.lastname fcg.fi
Assistant Manager Elisa Ylitalo, firstname.lastnamefcg.fi
Assistant Manager Lenita Fjellström-Nygård, firstname.lastnamefcg.fi
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